On the day

Mobile mechanics can work in a driveway, carport, parking stall or outside your home or workplace, as long as it's safe, permitted and reasonably level. Let us know about strata rules, parking restrictions or underground parking in your booking notes. Prefer a garage? Choose "I'll bring it in" on the first step and drop your car at a local garage near you. Jobs that need a lift (clutch work, DPF cleans, EGR valves, out-of-province inspections and wheel alignments) are garage-only, and we'll switch you to drop-off automatically.

Choose "I'll bring it in", then pick a garage from the list (sorted by distance, with hours and amenities like key drop or courtesy shuttle) or let the nearest available garage take it. You choose a morning or afternoon drop-off window. Your confirmation email has the garage's full address and drop-off notes, and the garage calls you when the car is ready. You pay only after you approve the work.

You need to be there at the start to hand over the keys, and at the end so the mechanic can show you what they did. You don't need to wait with the vehicle while they work.

Your mechanic will call ahead if they're delayed. If you haven't heard anything within 30 minutes of the end of your window, contact us and we'll chase it for you.

Mobile mechanics work in most weather, but heavy snow, ice or unsafe conditions can mean a job is moved. If so, your mechanic or our team will contact you to agree a new time at no charge.