Guarantee and complaints
Confirming your mechanic's warranty and getting help with problems.
What does the guarantee cover?
Confirm the mechanic's parts and labour warranty before booking. We do not currently promise a platform-wide warranty. Contact your mechanic and our support team if a repair concern arises.
How do I make a complaint?
Tell us through the contact form or by replying to your booking email. Include your booking reference and photos if you have them. We aim to reply within one business day.